Plan My Tour India Pvt. Ltd. ("us" "our" and "we" hereunder) has an easy refund policy to ensure users/visitors/customers ("you" hereunder) have a hassle-free time canceling reservations or bookings of services and products on our website. Please note that all booking fares are subject to date change and cancellation policy. Any cancellation (if applicable and allowed) must be done at least 24 to 48 hours prior to the departure. The penalty will not be waived if the user is upgrading to a higher class. The cancellation penalties may vary if the cancellation is not done as per the terms and conditions herein and the set guidelines to do so.

Refund Terms

If you cancel your domestic and/or international holiday -

• 30 days or more before date of departure: 25% of total cost
• 29 to 20 days before date of departure: 50% of total cost
• 19 days or less before date of departure: 100% of total cost

Refund Processing and Reflection

• The refund amount (if applicable) will reflect in the same account that was used by the customer/user to make the payment at the time of booking/reservation.
• It may take 10-15 business working days for the refund amount to reflect in the original payment mode, or perhaps longer, depending on the individual case, banking hours & applicable refund policy.
• Refunds will be made by the party that took your original payment, and we are not liable and/or responsible for a third-party provider's refund process, time, and policy.
• Refunds for no-show (flights, properties, and/or hotels) will only be applicable and due in line with the relevant law, rules, and restrictions of the respective authority.

Terms and Conditions

• The refund amount (if applicable) will reflect in the same account that was used by the customer/user to make the payment at the time of booking/reservation.
• It may take 10-15 business working days for the refund amount to reflect in the original payment mode, or perhaps longer, depending on the individual case, banking hours & applicable refund policy.
• Refunds will be made by the party that took your original payment, and we are not liable and/or responsible for a third-party provider's refund process, time, and policy.
• Refunds for no-show (flights, properties, and/or hotels) will only be applicable and due in line with the relevant law, rules, and restrictions of the respective authority.
• Plan My Tour India Pvt. Ltd. has the sole authority for interpretation of this refund policy and all its related terms and conditions.
• Our fees and charges are non-refundable unless expressly stated otherwise at the time of booking.
• We and the relevant travel provider(s) may cancel your booking without notice if the payment for your booking and/or the applicable cancellation/change charge or fee related to the booking is not received by the due time.
• We retain the right to cancel your booking if you opt for the Pay Later option but fail to make the full payment by the due period/date.
• Changes in names are not allowed and tickets are non-transferable in most instances unless expressed otherwise.
• If you make a booking and fail to show up or cancel the reservation, the property and/or service provider may levy a cancellation/no-show charge as per the relevant rules and policies.
• If you fail to use some of or all of the travel services you booked, refunds will vary based on the individual policies of each service provider.
• The user agrees not to misuse or abuse the refund policy and any other cancellation offers that may be occasionally offered on this website.
• We reserve the right to deny, at our sole discretion, all offers and cancellation refunds and bookings in cases where users are found to be misusing them.
• Users who are travel booking agents by profession are not permitted to make reservations and bookings for their customers on this website. We retain the right to deny such bookings/reservations and any canceled refunds therein.
• We reserve the right to add, modify, change, or alter any and/or all of these terms and conditions and refund policies at any time without prior notice. We may retract an offer altogether and replace it with another without giving any reason whatsoever.

Insurance

Unless stated otherwise, fares and prices displayed on this website do not include travel insurance charges and any associated refunds. Users are advised to take insurance that can cover the consequences of specific cancellation and risks, including but not limited to the cost of repatriation in the event of illness, accident, or death. You agree that you are solely responsible for ensuring that any insurance policy you take provides adequate coverage to your specific needs. You agree and undertake that any travel insurance you take from third-party vendors is at your sole discretion, responsibility, and risk, and we are not liable or responsible for it in any way whatsoever.

Group Bookings and Meals

The user agrees to book a limited number of rooms, as per the applicable policy, when opting for group bookings. Violation of these rules may lead to cancellation of your bookings, and we may also charge you a cancellation fee, and you will forfeit any non-refundable deposit you make at the time of such bookings. Likewise, if meals are part of your individual and/or group booking, no refunds will be available if one or more meals already paid for are not consumed during the holiday.

Limited Liability

Each travel service provided separately, including but not limited to flights, hotels, cruises, buses, trains, tours, car rental, etc. is subject to its individual cancellation and refund policy, depending on the respective service provider. We make no guarantees regarding the refund policies and terms and conditions of third-party service providers. We are not liable or responsible if you neglect to review the cancellation and refund policy before proceeding with date changes, modifications, and/or cancellation of your reservation on this website. Reviews and ratings of services and products on this website are subject to change overtime. We are not liable or responsible for your decision to cancel or make a booking based on these reviews and ratings, and any refund related to such cancellations will be governed by the applicable rules, law, and policies. We are not liable or responsible for any damages or losses arising due to force majeure events and other instances beyond our control. Any disputes arising out of or in connection with this refund policy and other terms and conditions mentioned elsewhere on this website shall be subject to the jurisdiction of the competent courts of (Hyderabad/Telangana).